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Ockenden & Hemming

Ockenden & Hemming  

01202 885051

2 The Square
WIMBORNE
BH21 1JA

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Not happy

I would agree with not content. I had my engagement ring repaired by them and was not satisfied with the repair. When I voiced my displeasure, the man was quite rude and very dismissive. I did not take this any further as i was rather upsetting to be spoken to in the way he did. He just could not care less and certainly not someone I could ever recommend. They are very unwise to cause upset to local people in this economic climate. Beware - I will never use them again. I am pushed even to give them 1 star.

By wimbornegran at 15:41 on 23/07/13

      
      

Ockenden & Hemmings

 
      

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8 Reviews of Ockenden & Hemming

       
  • Profile image for wimbornegran

    Not happy

       

    I would agree with not content. I had my engagement ring repaired by them and was not satisfied with the repair. When I voiced my displeasure, the man was quite rude and very dismissive. I did not take this any further as i was rather upsetting to be spoken to in the way he did. He just could not care less and certainly not someone I could ever recommend. They are very unwise to cause upset to local people in this economic climate. Beware - I will never use them again. I am pushed even to give them 1 star.

    By wimbornegran at 15:41 on 23/07/13

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  • Profile image for not_content

    Be very Wary

       

    My wife bought a watch from here explaining to the salesman that it was for her husband's birthday. This watch was a birthday surprise for me and my wife was very excited at the prospect of this surprise. I accepted the watch with glee but realised straight away the 'mistake'....it was a lady's watch. I contacted this shop who was very dismissive of the claim until I pointed out that it was marketed on the manufacturers website as a ladies watch and that the corresponding manual and literature had been convenientlymislaid. be wary... be very wary.

    By not_content at 14:57 on 25/06/13

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  • Profile image for Wimborneator

    Ockenden & Hemming

       

    The two gentlemen who run this jewelers are true craftsmen and take a real pride in their work. They'll listen to what you have to say and deliver exactly what you want, advising you ever step of the way. I really wouldn't contemplate going anywhere else.

    By Wimborneator at 14:40 on 28/04/12

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  • Profile image for 9_glitter_mad

    The Very Best!

       

    The young men who own the shop are very highly skilled and trained craftsmen in every way, from designing, advice to handcrafting the finished article required. Nothing is too much trouble for them and you can be certain of an excellent job whether it be re-sizing or designing.
    They will make anything from trophies, badges, to any item of jewellery.
    I cannot praise them highly enough. It is a lovely shop to go into and very modern in decor.

    By 9_glitter_mad at 14:31 on 29/05/11

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  • Profile image for MrBobBobly

    Ockenden & Hemming

       

    Fantastic service and value for money...and I don't often say that. They were excellent when I went in to have my wedding ring resized and explained the ways they could do so. I was extremely happy with the result and would recommended them to anybody.

    By MrBobBobly at 01:09 on 30/04/11

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  • Profile image for cherylbroad

    This is an excellent jewellers

       

    The pearls here are outstanding. I have been in several times and the staff are brilliant.

    By cherylbroad at 19:56 on 04/12/10

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  • Profile image for Serenity Holistic

    Simply The Best.

       

    The men who run the shop are so helpful it's a real pleasure shopping here. Not only will they talk you through the many choices available they go the extra mile to make sure that what you get IS REALLY what you wanted. They'll tell you if something won't work, or if the gold you want for your wedding ring is a different type to your engagement ring. They also do polishing and resizing. And as for price, you can't put one on perfection.

    By Serenity Holistic at 19:04 on 15/11/10

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  • Profile image for DomCar

    The Best

       

    Got my wife's engagement ring here and our wedding rings, all hand made from our own design. Unbeatable service. I've even gone back and had my ring repolished twice since for no extra charge.

    By DomCar at 14:05 on 18/06/10

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